Top Tips for Training Staff
Whether you’re running a small team or managing hundreds of employees, one thing is true across every industry: well-trained staff perform better, stay longer, and contribute more to your organisation’s success.
At Novabright, we’ve worked with everyone from national charities and franchise networks to colleges and care services. One thing we’ve learned? The best staff training isn’t about ticking boxes — it’s about real-world results.
Here are our top tips for creating training that sticks.
Start With the End in Mind
Before building any training programme, ask:
What do we want staff to know, do, or feel differently afterwards? This clarity helps you focus on measurable outcomes rather than vague content. Think in terms of skills, behaviours, and confidence — not just knowledge.
Make It Relevant
Generic training rarely hits the mark. Your staff want to know how the training applies to their role. Use real-life examples, scenarios, and case studies from your organisation to bring the content to life. Bonus points if they’ve had a say in the topics covered.
Use Microlearning Where Possible
Busy teams don’t always have hours to spare. Break training into bite-sized chunks — think 10-minute videos, short quizzes, or downloadable how-to guides. Microlearning keeps things digestible and more likely to be remembered.
Blend Online and In-Person
A blended approach can give you the best of both worlds. Use digital platforms (like our STORM LMS) for consistency, accessibility, and tracking — but don’t overlook the value of in-person sessions for roleplay, discussion, and team bonding.
Track Progress (and Celebrate It)
If you don’t measure it, you can’t improve it. Use tools that track completion, quiz scores, and engagement to spot trends and gaps. Then make time to recognise staff who’ve completed training or hit milestones — a simple “well done” goes a long way.
Turn Your Experts Into Trainers
Some of your best trainers are already on your team. Internal experts bring credibility, experience, and relatability. At Novabright, we help organisations turn internal knowledge into accredited, professional training — so you keep that wisdom in-house.
Keep It Continuous
Staff training shouldn’t stop after induction. Build a culture of ongoing learning by offering refresher modules, CPD pathways, or opportunities to upskill into new roles. Make learning part of everyday life — not just a one-off event.
Need Help Creating Training That Works?
Novabright helps organisations of all shapes and sizes create training that’s accredited, engaging, and built to scale. Whether it’s a short CPD course or a full qualification, we can help you design, host, and deliver learning that your team — and your regulators — will love.
📩 Get in touch with our team to explore what’s possible.